Guide / Account and repeat orders

Using saved artwork and placing a repeat order

Choose your saved artwork or a previous order, then review the new garments, quantities, positions and current price.

Ordering clothing · Ordering for a team

Find your design

Sign in and open Saved artwork. Select the correct design and version, then use it in the product studio. For an order you want to repeat, open the previous order and use its repeat-order action.

The artwork library keeps your saved designs separate from the product preview. Check the saved status after uploading a new file so you can find it again.

Visual explanation: Save once, reorder clearly Choose a saved artwork version. Review the new garment, position, quantity and price. Accepted orders retain the artwork version recorded for them. Choose the right artwork version.

Review the repeat

  1. Confirm the garment and colour.
  2. Enter the current size quantities.
  3. Select the artwork version and position.
  4. Check the finished dimensions on the new garment.
  5. Review the complete current price and delivery information.
  6. Add the selection to basket.

This works well for new starters and replacement clothing: reuse the agreed design, then change the quantities to match the current need.

Updating a logo

Save the new design as its own version and use that version for the new selection. Existing order and approval records keep the version used at the time; replacing a library design must not silently change an earlier order.

Matching an earlier result

When matching an earlier order matters, give the team its reference and specify the garment, colour, artwork version, position and finished dimensions. Ask about any differences before committing. Saved artwork does not guarantee the same stock, price or appearance on a different garment.

If artwork is missing, check the account and organisation you are signed into. Contact the team with the artwork or previous-order reference; sharing another person's login is not the right way to access it.

Proofs and embroidery setup on a repeat

New artwork and changes to previously approved artwork need digital proof approval. A change to the logo/design or embroidery size can require another digitising charge. For new digitising, check the current approved setup price and any reuse eligibility for your order. Send the team the previous order reference so we can check what can be reused.

Ready for the next step?

Make the next team order easier.

Discuss an approved clothing range and whether a Company Store would suit your organisation.

Need a little more help?

Continue with the Guide or go straight to the team.

Contact a person
About this guide