Guide / Company Stores

Ordering from your Company Store

Sign in to your organisation's store, choose from its range and follow the ordering steps shown for your account.

Using a Company Store

Open the right store

Use your organisation's Company Store link and sign in with the account linked to it. The catalogue and ordering controls reflect your organisation and role.

If you have an invitation, follow its access instructions using the intended email address. Keep sign-in codes private.

Place your order

  1. Choose the clothing from your organisation's range.
  2. Use the size guide and enter quantities.
  3. Review the configured branding and any permitted personalisation.
  4. Check the order summary, payment or approval route and delivery details.
  5. Submit the order and read its confirmed status.

Your store's instructions explain whether you pay directly, submit for approval or use an organisation billing arrangement. An approval request is a different stage from an order released for fulfilment.

Follow progress and reorder

Open the order to see the current stage and any action needed. Use repeat ordering for an earlier selection, checking current sizes, quantities and availability before submitting.

If the range or access looks wrong

Check the organisation name and signed-in email. A personal account or another organisation's membership can show a different range.

Contact your organisation's administrator or the support route shown in the store. Include the store reference and the task you cannot complete. Use your own access; another person's login can expose the wrong catalogue or permissions.

Check these details before submitting

  • Organisation name and the email used for your invitation.
  • Exact garment, colour and size; compare the chart for that product rather than assuming your usual letter size.
  • Any wearer name or identifier, typed exactly as it should appear.
  • Quantity, delivery location and who is responsible for payment.
  • Whether the final action submits an approval request or an order. Read the confirmation before repeating the action.

A new starter example

If your manager gives you access to a range of polos and fleeces, choose only the garments authorised for your role. A fleece and a polo can have different size charts. If the range is missing or the allowance seems wrong, ask the administrator to check your membership before selecting a substitute or using a colleague’s account.

Cannot find the invitation?

Ask the person who manages uniforms in your organisation for the correct store link and the email they invited. Check junk mail. The public Company Stores information page is not your organisation’s private ordering link.

Need a little more help?

Continue with the Guide or go straight to the team.

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