Sell with fulfilment
Your store, connected products and the orders that follow.
From your store to your customer.
You sell the agreed clothing range. Colour Apparel decorates, packs and dispatches accepted orders through the service arranged with you.
- Prepare the range. Agree garments, variants, artwork and destinations.
- Check one complete order. Match the order to the right garment and branding, confirm charges and test the delivery updates.
- Produce and dispatch. Production starts after the required checks and payment conditions; carrier delivery follows dispatch.
- Keep the customer informed. Use confirmed order and parcel information. Keep the original references when reporting a problem.
Planning your first setup?
Bring your store address, product ideas, expected order volume, delivery countries and packaging requirements. Ask what is included, what costs extra and how changes or returns are handled.
Download the fulfilment checklist (CSV)Already using the service?
Keep your Shopify and fulfilment references together. If an order is missing or held, record the visible message and contact the team before resending or paying again.
Find the right troubleshooting checksGuides for manage or fix my setup
- Sell with fulfilment
Customer support and returns for fulfilment orders
Use your service's responsibility guide to handle customer enquiries, delivery issues, changes and returns consistently.
- Sell with fulfilment
Fulfilment charges and payment issues
Review the charges for your agreed service and resolve any payment issue before the affected order can proceed.
- Sell with fulfilment
Fulfilment packaging and delivery destinations
Choose from the packaging and delivery options listed for your fulfilment service and product range.
- Sell with fulfilment
Mapping Shopify products and variants
Link each Shopify variant to the correct Colour Apparel garment, colour, size and artwork before enabling its fulfilment.
- Sell with fulfilment
Testing your Shopify fulfilment setup
Complete a controlled test that checks the variant, artwork, payment, order handoff and status update before live ordering.
- Sell with fulfilment
Fixing a Shopify order or connection problem
Find the linked order and its first unresolved status, then follow the relevant recovery action without duplicating the order.
- Sell with fulfilment
Managing Shopify order and tracking updates
Use the linked Shopify and fulfilment references to follow updates and keep changes attached to the original order.
Need a little more help?
Continue with the Guide or go straight to the team.